Shipping policy

Thank you for shopping with Chell Muirae! Below is our shipping policy to ensure you have a smooth and transparent shopping experience.

Processing Time

• All orders are processed within 2 business days after your payment is successfully authorized and verified.
• Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Time

• Once your order is processed, delivery typically takes 3–5 business days depending on your location.
• Delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

• After your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

Shipping Destinations

• Currently, we ship to addresses within the United States. Unfortunately, we do not ship internationally at this time.

Delays and Issues

• While we strive to meet our stated timelines, please note that unexpected delays may occur.
• If your order has not arrived within the expected timeframe, please contact us at customersupport@chellmuirae.com for assistance.

Contact Us

If you have any questions or concerns about your shipment, please feel free to reach out to us at: customesupport@chellmuirae.com

We appreciate your business and look forward to helping you accessorize in style!