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Effective Date: November 23, 2024

Chell Muirae (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website, www.chellmuirae.com (“Website”).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

When you interact with our Website, we may collect the following types of information:

Personal Information: Your name, email address, shipping and billing addresses, payment information, phone number, and any other information you provide when making a purchase, signing up for our email list, or contacting us.
Technical Information: Your IP address, browser type, operating system, and information about your interaction with our Website, such as pages visited and links clicked, collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage your orders, including processing payments, shipping products, and providing customer support.
Send promotional emails or newsletters if you have opted in.
Analyze Website performance and improve user experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors

• Shipping carriers

• Email service providers

These third-party service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

We may also disclose your information if required by law, to enforce our policies, or to protect our rights or the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, improve our Website, and deliver targeted advertisements. You can manage your cookie preferences in your browser settings.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies in your personal information.
Opt-out of receiving promotional emails by clicking the “Unsubscribe” link in our emails.
Request deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us at customersupport@chellmuirae.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the effective date at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: customersupport@chellmuirae.com

Thank you for trusting Chell Muirae. We value your privacy and are dedicated to protecting your personal information.

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